At BonjourSPORT, we're committed to offering you more than just an online store. We're committed to ensuring a secure, seamless, and risk-free shopping experience, so you can order your sports equipment with complete peace of mind.

Our priority is to offer you products that comply with the strictest European standards, a flexible return policy, fast shipping, and ultra-responsive customer service. Discover our guarantees and commitments to ensure every purchase on BonjourSPORT is a positive and reassuring experience.

Products Compliant with Current European Standards

All items offered on BonjourSPORT are designed, manufactured and distributed in compliance with the regulations in force in the European Union.

Our products comply with the following standards:

• CE Marking: Guarantees that each item meets European safety, health and environmental protection requirements.
• RoHS Standard: Ensures that our products do not contain hazardous substances beyond the permitted thresholds.
• REACH Standard: Certifies that the components used comply with strict EU regulations on chemical substances and safety.
• EN ISO 9001 standard: Guarantee of quality and optimal management of manufacturing processes.

Our suppliers are carefully selected to guarantee full product traceability and perfect compliance with the European market.

A Flexible Return Policy for a Peaceful Purchase

At BonjourSPORT, we know that shopping online requires a high level of trust. That's why we've implemented a clear and friendly return policy for our customers.

• 14-day legal right of withdrawal: In accordance with European legislation, you have 14 days after receiving your order to change your mind and request a return without justification.
• Extended 30-day return: As part of our sales policy, we offer you up to 30 days to return a product that does not suit you.
• Quick and easy return process: We make every effort to make returning items easy, with a quick refund upon receipt of the returned product.

Fast Shipping from Our European Warehouses

To ensure optimized delivery times, we have two strategic warehouses in Europe:

• Warehouse in Spain: Strategically located to ensure rapid coverage of Southern and Central Europe.
• Warehouse in France: Allows rapid shipping to France and neighboring countries.

Our inventory is intelligently distributed: 80% of our products are stored exclusively in one of our two warehouses, while 20% of our best-selling products are available in both. This ensures we always ship from the warehouse that guarantees the fastest delivery time based on your shipping address.

100% Secure Payment with the Best Technologies

We know that payment security is key to ensuring peace of mind when shopping. At BonjourSPORT, every transaction is protected by the most advanced technologies.

• 256-bit SSL encryption: Guarantees optimal protection of your banking data against fraud attempts.
• 3D Secure payment system: An additional validation step to guarantee that you are the holder of the payment method used.
• Partnering with the most secure payment platforms: We work with recognized payment solutions like Visa, Mastercard, American Express and PayPal, which offer advanced transaction protection.
• No banking data stored: For maximum security, we do not store any information relating to your payment methods.

Customer Service Available 24/7, 365 Days a Year

We understand that questions and support needs can arise at any time, including evenings, weekends, and holidays. That's why our customer service team is available 24/7, including national and international holidays.

• A guaranteed response within 24 hours maximum: No matter the day or time, you will always receive a quick and efficient response.
• Ultra-Fast Daytime Response Time: During business hours, we strive to respond to your inquiries within just a few hours.
• Written support only (email, form, online chat): We favor written support to ensure total transparency, traceability of exchanges and optimal monitoring of each request.
• Multilingual support: Our advisors are native speakers of French, Spanish and English, for seamless service without language barriers.

Our goal is to provide you with exceptional, responsive, and efficient customer service, ensuring that every interaction with BonjourSPORT is a positive and reassuring experience.

Why buy from BonjourSPORT?

1. A rigorous selection of products that comply with European standards.
2. A flexible return policy with a 30-day right of withdrawal.
3. Fast shipping from our warehouses in Spain and France.
4. Ultra-secure payment with advanced protection technologies.
5. Customer service available 24/7, 365 days a year, with a guaranteed response within 24 hours.
6. Transparent, fast written support available in French, English and Spanish.

By ordering from BonjourSPORT, you are choosing a reliable, transparent, and secure shopping experience, supported by concrete commitments and solid guarantees.

We look forward to assisting you with your shopping and providing you with the best possible experience on our online store.

Order with confidence from BonjourSPORT – Quality, security and speed at your service for your satisfaction.