At BonjourSPORT, we place the utmost importance on the security of your payments. That's why we've implemented an infrastructure that meets the strictest industry standards, in partnership with leading French banking institutions such as Crédit Agricole.
What payment methods are accepted?
We offer several fast, reliable and 100% secure payment solutions:
- Bank cards : Visa , Mastercard , American Express
- PayPal – Learn more
- Apple Pay – Learn more
- Google Pay – Learn more
- Amazon Pay - Learn more
- Wero (ex-Paylib) – Learn more
- BonjourSport Gift Cards – Learn more
Is my payment secure?
Yes, all payments are 100% secure.
- Transactions encrypted via SSL (Secure Socket Layer)
- PCI DSS Compliance
- Strong 3D Secure authentication to protect you against fraud
- A validated and hosted infrastructure in Europe, compliant with the GDPR
- No banking data stored on our servers
Payment declined? Here's why
Here are the most common reasons:
- Insufficient funds
- Card expired, blocked or limit exceeded
- 3D Secure authentication failed
- Unstable internet connection
- Browser or cache issues
Our advice in these situations:
- Check your information
- Try another browser or map
- Clear your device's cache
- Contact your bank
Do you accept payment in installments?
Yes, payment in 4 installments without fees is possible with PayPal .
Select PayPal at checkout, then the "pay in 4 installments" option if offered.
Learn more about PayPal 4x
Can I use a promo code?
Yes, if the code is valid and applicable according to its conditions (products, minimum amount, dates, etc.).
Important :
- The code must be entered before payment is validated .
- A code reserved for a first cancelled order cannot be reused.
Do you offer cash on delivery?
No, we do not offer this option. This allows us to ensure fast, secure, and reliable processing of every order.
All payments must be made online using our secure methods.
Can I use multiple payment methods?
Generally, only one method is accepted per order.
Exception :
-
You can combine a BonjourSport gift card or promo code with a bank card or PayPal.
Do you offer a refund to another payment method?
No, refunds are made exclusively to the original payment method .
Example: if you paid by credit card, the refund will be credited to the same card.
Need help?
Our customer service is at your disposal for any questions: