At BonjourSport, all standard deliveries are free, with no minimum purchase.
We're committed to making sports accessible to everyone, while also ensuring a fast, secure, and reliable delivery experience. Our two logistics warehouses, located in France and Spain, allow us to ship efficiently throughout Europe while minimizing our environmental impact.
Delivery Zones
We currently ship to the following countries:
- 🇩🇪 Germany
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇩🇰 Denmark
- 🇪🇸 Spain
- 🇫🇷 Metropolitan France
- 🇮🇹 Italy
- 🇱🇺 Luxembourg
- 🇲🇨 Monaco
- 🇳🇱 Netherlands
- 🇵🇹 Portugal
- 🇻🇦 Vatican
No delivery restrictions apply: all products offered on our site can be safely delivered to the countries served.
Processing times
Orders are shipped within 24 to 48 business hours after confirmation, except in cases of high traffic (sales, holidays, etc.).
Standard Delivery
- France: 2 to 4 working days
- Belgium & Spain: 2 to 5 working days
- Other countries: 3 to 6 working days
Fast Delivery
- France: 1 to 3 days
- Belgium & Spain: 2 to 4 days
- Rest of Europe: 3 to 5 working days
Our carriers
We work with recognized carriers to ensure fast, reliable and tracked delivery throughout Europe:
Delivery costs
At BonjourSPORT, standard delivery is free for purchases over €30.
For any order under €30, a standard delivery charge of €4.99 including VAT applies.
If you would like to receive your order faster, the Express Delivery option is available for €9.99 including VAT, regardless of the order amount.
The delivery method is selected at the time of ordering. The carrier is automatically chosen by our intelligent system, based on several criteria:
- The selected delivery method (standard or express),
- Your geographic area (metropolitan France, Spain),
- Urban density (urban or rural areas),
- Stock availability in our warehouses in France or Spain,
- Other logistic parameters optimized by algorithm.
Can the delivery address be changed?
Yes, as long as the order has not yet been shipped. Simply contact our customer service team as soon as possible.
After shipping, only redirection via the carrier is possible (Colissimo, Chronopost, etc.). It is therefore essential to provide an accurate address and a valid mobile phone number when ordering.
Warehouses and Logistics
All orders are prepared in one of our two logistics centers:
- France: for orders to France and northern Europe
- Spain: for Spain and Portugal
If a product is out of stock in a warehouse, we offer:
- shipping from the other site
- a quick restocking
- or an immediate refund
Home Delivery & Redirection to Relay Point
We deliver exclusively to your home via our website.
However, some carriers allow redirection to a relay point once the shipment has been made:
- Colissimo: collection possible at the post office
- GLS: with GLS Points
- Chronopost and DPD: possibility of choosing a Pickup relay
- DHL Express with their solution: Service Points
- UPS France with their solution:Access Point
You can manage this redirection directly with the carrier, via the tracking link or their customer service.
Order Tracking
Once shipped, you will receive an email containing:
- the name of the carrier
- the tracking number
- a real-time tracking link
You can also track your order:
- via your BonjourSport customer account > My orders
- via the carriers' websites (Colissimo, Chronopost, DPD, etc.)
- or via a universal tracking application ( 17Track , Parcels )
Remember to provide a valid mobile number to receive text messages from the delivery person.
Lost, damaged or delayed package?
Contact our customer service as soon as possible, with:
- your order number
- if possible, photos of the package or products concerned
We will open an investigation with the carrier to find a quick solution: reshipment, refund or purchase voucher.
Eco-responsible delivery
BonjourSport is working towards greener logistics:
- Consolidation of packages to reduce journeys
- Use of recycled & recyclable packaging
- Route optimization to reduce CO₂ emissions
Learn more about the transport sector's commitments ( French government )
Why choose BonjourSport?
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✅ Fast and reliable delivery in Europe
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✅ Recognized carriers
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✅ Real-time tracking
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✅ No product or country restrictions
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✅ Optimized & responsible logistics
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✅ Responsive customer service when needed
🔗 Also read:
→ FAQ - Delivery and Ordering
→ General Conditions of Sale
→ Return Policy